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Policies
Steps for Custom-Made Stencils
1) Customer sends in the request for custom stencil(s) via website or through e-mail or messenger. There is a one-time additional fee of $5 for each design created for a stencil
2) I will contact the customer upon receipt of information, and request more information, if needed.
3) I will put together a few choices as a rough draft, and send to customer. This could take from 1-7 days depending on the design(s).
4) After customer agrees with the design(s), and size/type, I will send an invoice for payment. After receiving the payment, I will create the stencils.
5) I will ship out the stencil(s) within 3 business days via USPS First Class Mail. See shipping policies below.
Shipping Policy
1) We provide Shipping to addresses in the United States via USPS First Class Mail.
2) Shipping is a flat rate fee of $5.95, or free for purchases of $50 or more.
3) Stencils are shipped in flat boxes to prevent any damage.
4) All orders will be processed and shipped within 3 business days.
Return Policy
1) Due to the nature of my products, I do not issue refunds or exchanges.
2) I do stand by my work, though, and will fix anything that has mistakes or damage on arrival. Please notify me with in 3 days of delivery.
4) I can not guarantee how many uses you will get on the stencils. There are too many variables, like the care of the stencils or how they are used.
Please contact me if you have any problems or questions.
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